Copyright 2011 NEXT GENERATION INC. ❘ Contact

Do-it-yourself Repairs, It's easy when you know how.

If you don't need us, don't spend your money! Here is a few tips to keep your heating and cooling sytems working by yourself.

This is what you will find here:

  • How to change a filter
  • Troubleshooting guide for your Furnace.
  • Troubleshooting guide for your Air Conditioner.
  • Troubleshooting guide for your Boiler.
We will be adding more so keep checking back...


How To Change Your Filter.

  • First, it Pays to do a little sweeping, since the area in front of the furnace can get dirty.
  • Locate the service panel, usually on the furnace's lower front or side.
  • Turn off the furnace, then gently pop open or pull down the panel door with your hands; tools usually aren't needed.
  • Locate the filter--a framed-mesh rectangular screen inserted either horizontally or vertically near the intake-outtake blower.
  • Slide the filter screen out.
  • Check for brown, dusty buildup on the mesh screen (if you can't see through it it is a good indication that it's time for a new one).
  • If you have a reusable plastic-frame or metal-frame filter, use a hose to rinse away the dust particles on the screen in the backyard or driveway. Let it dry, then return it to the furnace.
  • If you have a disposable cardboard-frame filter, write down the size, then throw it away. Buy a new furnace filter of the same size (available at hardware and home supply stores).
For an easy way to never forget to change your filter, check out our lay up and Three point Service agreement!


Furnace Not Working? Here is how to fix it.

  • Is the thermostat set to the “heat” mode or setting?
  • Have you changed your thermostats batteries recently?
  • Is the thermostat temperature setting turned up higher than the room temperature?
  • Is the power switch next to or connected to the furnace turned on? (It looks like a light switch)
  • Is the breaker in the power panel turned on?
  • Is the furnace air filter clean?
  • Are all of the furnace doors and panels on securely?
  • Are all of your grilles and registers open and unobstructed?
  • If your furnace is 20+ years old, is the pilot light on? If not, follow the manufacturer’s instructions to light the pilot.
That should do it, if not just call (801) 990-9025 or email us at info@TeamNEXTGEN.com and we'll take care of it for you!


Air Conditioner Not Working? This is what to do.

  • Is the thermostat set to the “cool” mode or setting?
  • Have you changed your thermostats batteries recently?
  • Is the thermostat temperature setting turned down lower than the room temperature?
  • Is the power switch next to or connected to the furnace or air handler turned on? (It looks like a light switch)
  • Are the furnace, air handler and air conditioner breakers turned on in the power panel?
  • Is the furnace or air handler air filter clean?
  • Are all of the furnace or air handler doors and panels on securely?
  • Are all of your grilles and registers open and unobstructed?
  • Is the thermostat set for 70°F or above? Air conditioning systems are not normally designed to cool below 70°F without freezing up. (See below)
Is there frost anywhere on the pipes going to and from the inside unit to the outside unit?If so, your system has frozen up. Follow these steps to thaw your system:
  • At the thermostat, turn the system mode switch to the “off” position and turn the fan mode switch to the “on” position
  • Let the fan run for 2 to 4 hours.
  • While the system is thawing, double check all of the items from the checklist above.
  • After the system has thawed, return your thermostat to its normal settings. (above 70°F)
If the system freezes up again, schedule a service call. Thats as easy as calling (801) 990-9025 or emailing us at info@TeamNEXTGEN.com.


Boiler Not Working? Try this first.

  • Is the thermostat set to the “heat”mode or setting?
  • Is the thermostat temperature setting turned up higher than the room temperature?
  • Is the power switch next to or connected to the boiler turned on? (It looks like a light switch)
  • Is the breaker in the power panel turned on?
  • Are all of the boiler doors and panels on securely?
  • Are all of your radiator louvers open and unobstructed?
  • If your boiler is 20+ years old, is the pilot light on? If not, follow the manufacturer’s instructions to light the pilot.
  • Is there 12 lbs to 17 lbs of water pressure or 2 lbs of steam pressure in the system?
  • Have the circulators been oiled?
If you still need us get in touch by phone (801) 990-9025 or email info@TeamNEXTGEN.com.